Your safety is important to us.
We are deeply committed to building a trusted, collaborative marketplace. We continuously build state of the art tools and services to assist your evaluation and decision.
TaskAmigo’s Profile pages are designed to allow Listers and Runners to assess each other. Profiles include a Portfolio section which includes photos, connections to LinkedIn and Facebook, as well as reviews and references from members in the TaskAmigo community.
Listers and Runners are able to leave feedback only after a task has been completed. This feature means that feedback provided is a real reflection of an actual experience between the Lister and Runner.
Tools and Applications
To facilitate the exchange of information, we have developed platform tools and applications that enable the flow of information.
Get to know your Lister or Runner with our comments system. Ask questions and set expectations for each other prior to assigning or running a task. This also provides a reference to our team in case any incidents arise.
Picture Upload Tool
Picture uploads are not mandatory as some tasks do not require pictures. However, if you feel this would help you, as a Runner, to assess the task better, you should request pictures from the Lister.
Reputation And Research Tools
Be knowledgeable of the task you are assigning or accepting. These tools are designed to help you make informed decisions on TaskAmigo:
Verified Runner Badge
Look for the “Verified” badge on profiles. Verified means that the runner has been interviewed by us. It means also that a member of the TaskAmigo team has gotten a sense of his/her purpose for being on TaskAmigo, and felt that he/she had genuine intentions.
Connect Facebook and LinkedIn
Validate your LinkedIn or Facebook account on TaskAmigo and add another level of trust to your profile. Listers and Runners both want to know they can validate each other, and having a social media link can really boost your credibility.
Supporting You Behind The Scenes
On top of features available on the website, our team works behind the scenes make the community safe.
Our team dedicates time to investigating listings, comments, profiles, and other user-generated content on our platform. We keep a watchful eye for users who post inappropriate content and will take action to remove them.
Trust & Safety Team
TaskAmigo devotes resources and manpower to keeping the community filled with users who are reliable, trusted and responsible. We are continuously taking in feedback and developing new features and services that make our community safer, through a dedicated Trust and Safety Team.
To sign up for TaskAmigo, a valid NRIC number is necessary. This is a step we have taken to encourage users to take responsibility for their actions, and it also means that all users are identifiable should any incidents occur.
Experience enhancing tips for our users
In addition to tools we have built, we also want to provide some best practices for you to make the best of your TaskAmigo experience
Choose Your Runner and Lister Wisely
Browse through Feedback
Listers and Runners are able to leave feedback only after a task has been completed. This feature means that feedback provided is a real reflection of an actual experience between the lister and runner.
Get to know your lister or runner with our comments system. Ask questions, set expectations for each other prior to assigning or running a task. This also allows our team to reference to the communication down whenever any incident arises.
Here are some questions you can ask:
- What are you standards for the completion of this task?
- Do you have any sample websites from which I can see and assess the standard of your work?
Communicate with us
We Are Right Here
Feel free to reach out to us whenever you feel that there’s something to ask or voice out. We’re just an email away. Email us at firstname.lastname@example.org